Shipping & Delivery
Your experience doesn't end when your furniture leaves our shop. From local delivery and installation throughout Michigan to carefully coordinated shipping across the continental United States, we take the same pride in delivering your furniture as we do building it—so it arrives safely, securely, and ready for years of use.
Local Delivery & Installation
If you're located in Michigan or Northern Ohio, we'll personally deliver your furniture.
This allows us to:
- Carefully transport your furniture ourselves
- Bring it directly into your home or business
- Assemble and install the piece (when applicable)
- Make sure everything is exactly as it should be before we leave
Many of our local clients appreciate the opportunity to meet us in person if they didn't get to do so during the design phase, as well as see their project installed by the people who built it.
Nationwide Shipping
Not local? No problem.
We proudly ship custom furniture throughout the continental United States using carefully selected private freight carriers that specialize in transporting high-value furniture.
Every shipment is professionally packaged to protect your investment throughout its journey.
Depending on the project, your furniture may arrive:
- Fully assembled
- Partially assembled
- Ready for simple final assembly
If assembly is required, we'll include all necessary hardware along with easy-to-follow instructions.
White Glove Delivery
For customers who prefer a completely hands-off experience, White Glove Delivery may be available for an additional fee.
This service typically includes:
- Delivery inside your home or business
- Placement in the room of your choice
- Assembly (when applicable)
- Removal of packaging materials
Availability varies by location.
Packaging
Every piece is packaged specifically for its size and design to ensure it arrives safely.
We use protective wrapping, reinforced packaging, and custom crating whenever necessary to minimize the risk of damage during transit.
Receiving Your Furniture
Please inspect your furniture upon delivery.
If you notice any shipping damage or workmanship concerns, notify us as soon as possible. We stand behind everything we build and will work quickly to make it right.
We are unable to ship to P.O. Boxes.
Current Lead Times
Every order is built specifically for you.
Typical production times are as follows:
Floating Shelves: 2–4 weeks
Dining Tables & Coffee Tables: 6–12 weeks
Custom Furniture: Lead times are provided with your project proposal and begin once your 50% deposit has been received.
-
Payment
For Design Ready furniture purchased online, payment is due in full at checkout.
For fully custom furniture, production begins after your design has been approved and your required deposit has been received.
-
Returns & Our Promise
Because every piece is handcrafted specifically for each customer, all sales are considered final.
However, if your furniture arrives damaged or there is ever a workmanship issue, we'll repair, replace, or otherwise make it right. We stand behind our craftsmanship long after delivery.
-
Changes & Delays
Once production has begun, design changes may not be possible and could result in additional costs or extended lead times.
While we carefully plan every project, unforeseen delays related to weather, material availability, or freight carriers can occasionally occur.
-
Ownership & Intellectual Property
All Cap's Artistry designs, photography, and original concepts remain the intellectual property of Cap's Artistry LLC and may not be reproduced without written permission.
-
Acknowledgement
By placing an online order, you confirm that you have reviewed and agree to our Terms & Conditions, understand the handcrafted nature of our work, and acknowledge that all sales are final.
-
Questions
We’re here to help. If you you have any questions at all regarding our shipping and delivery processes please reach out to us via our Contact Form or email us anytime at capsartistry@gmail.com.
-
About Us
Cap's Artistry LLC
Cody Powers, Owner
Howell, Michigan
Visits by Appointment Only
-
Availability
Monday - 8:00 am - 6:00 pm
Tuesday - 8:00 am - 6:00 pm
Wednesday - 8:00 am - 6:00 pm
Thursday - 8:00 am - 6:00 pm
Friday - 8:00 am - 6:00 pm
Saturday - 9:00 am - 2:00 pm
Sunday: Closed
-
Contact Us
