Refund policy

Natural Wood Variation

All our furniture is handcrafted from natural materials and may display slight variations in color, grain, or small cracks due to natural wood movement. These are not defects, but part of each piece’s unique character.

• We hand-select all lumber and may fill knots or voids with epoxy at our discretion to preserve strength and beauty.
• Due to natural texture and grain differences, your product will not appear exactly as pictured online.
• Maintain indoor humidity between 40–60% and avoid excessive heat, dryness, or sunlight to minimize movement.
• Each dining table includes Domino tenon joinery and custom fabricated metal C-channels to add stability and prevent warping.
• All furniture is finished with a durable matte natural finish that enhances the wood’s natural grain.

Important Information

Every table is handcrafted specifically for the customer who orders it.

The photos shown represent the overall design, craftsmanship, and finish you can expect, but because we build exclusively with real hardwood, every piece will feature its own unique grain patterns and natural characteristics.

Since every table is custom built to order, we do not accept returns, exchanges, or cancellations once production has begun. If you need to modify or cancel your order, please contact us as soon as possible so we can determine what options remain available.

Cap's Artistry is not responsible for damage resulting from misuse, improper care, environmental conditions, or modifications made after delivery.

Our Promise

We believe exceptional customer service doesn't end when your furniture leaves our shop!  If questions or concerns arise after delivery, we're here to help. We'll work with you to determine the best solution and provide guidance whenever possible because we believe heirloom furniture deserves long-term support from the people who built it.

Acknowledgment

By placing your order, you confirm that you have reviewed and agree to these and all other Terms & Conditions available for review, understand the handcrafted nature of our work, and acknowledge that all sales are final.